{"id":23561,"date":"2026-07-14T17:02:17","date_gmt":"2026-07-14T15:02:17","guid":{"rendered":"https:\/\/nymus.be\/customer-stories\/rexel\/"},"modified":"2026-08-19T12:22:34","modified_gmt":"2026-08-19T10:22:34","slug":"rexel","status":"publish","type":"page","link":"https:\/\/nymus.be\/en\/customer-stories\/rexel\/","title":{"rendered":"Rexel"},"content":{"rendered":"\t\t
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How Rexel keeps track of 1 million invoices in a complex environment<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Rexel is a wholesaler and distributor of electrical products and services, operating in the residential, commercial, and industrial markets. With an invoice volume of approximately 1 million documents, scalability was not a nice-to-have but a prerequisite. Furthermore, Rexel operates in a legacy environment with many typical exceptions: from advance invoices to mandatory purchase orders and generic customer and GLN numbers. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Wholesale<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tInvoice volume\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1 million<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tERP environment\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Legacy ERP<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tRegions\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Belgium & Luxembourg<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tNymus products\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Nymus Connect<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tResults<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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What Rexel gains from the partnership<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1 million<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Documents processed annually via Nymus<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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2 countries<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Peppol invoicing in Belgium and Luxembourg<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Multi-channel<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Delivery via Peppol\/UBL, email, or mail<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Isabora<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Nymus as a Peppol Access Point for Rexel's own customer platform<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tCustomer Testimonial<\/span>\t\t\t\t<\/div>\n\t\t\t\t
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Rexel tells the story themselves<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Hear firsthand how the implementation process went and what concrete results it yielded for the finance team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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01<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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The Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Rexel operates within a complex and extensive landscape, with numerous exceptions in the ERP system (AS400) that are specific to the way Rexel invoices. Examples include advance invoices, mandatory purchase orders that must be sent to customers, and generic customer and GLE numbers. <\/p>

With a volume of nearly one million documents per year, scalability was therefore crucial\u2014not only in an ideal scenario, but just as much during periods when large numbers of documents are sent at once. And just as important: the exceptions to the standard workflow had to remain accurate in every single case, even at those volumes. <\/p>

Kimberly Van Impe, Process and Quality Manager at Rexel: It wasn’t just a technical setup that had to be taken into account, but above all the exceptions, which really had to be just right for Rexel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Rexel was looking for a partner that looked beyond the technology. A partner with a view of the big picture, one that could contribute ideas on digitization, Peppol, and scalability. Rexel found that partner in Nymus. <\/p>

Specifically, Rexel delivers data, XML, and PDF documents to Nymus via (S)FTP. Nymus handles the conversion to the correct format: for Peppol transmission, this means converting to UBL. Where necessary, Nymus also converts invoices to a format that can be sent via email or, if necessary, by mail. <\/p>

Nymus thus acts as the layer that translates the complexity of the AS400 landscape and customer-specific exceptions into accurate, ready-to-send invoices, regardless of the channel.<\/p>

Nymus\u2019s role at Rexel extends beyond its own outgoing and incoming invoicing. Through Isabora, Rexel provides its own customers with an invoicing package, which they can use to send and receive invoices. Nymus <\/strong> also acts as a Peppol Access Point for Isabora, ensuring that Rexel\u2019s customers\u2019 invoicing complies with legal requirements. <\/strong> <\/p>

In addition, Nymus also handles invoicing for Rexel\u2019s Luxembourg entity<\/strong>, also via Peppol for both sending and receiving.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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03<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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The result<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Rexel is now successfully invoicing via the Peppol network, both in Belgium and in Luxembourg. And this applies in both directions: for both sending and receiving invoices. The complexity of the AS400 landscape and customer-specific exceptions (advance invoices, mandatory purchase orders, generic customer and GLN numbers) are no longer an obstacle: Nymus consistently translates these specific characteristics into accurate, ready-to-send Peppol messages, regardless of volume or entity. <\/p>

A solution has also been provided for Isabora, the invoicing package that Rexel offers to its own customers: Nymus acts as a Peppol Access Point so that Rexel\u2019s customers can issue legally compliant invoices via Isabora, without Rexel itself having to deal with the complexity of Peppol. In this way, Nymus not only handles Rexel\u2019s own invoicing but also that of the broader customer network that invoices via Isabora. <\/p>

If a substantive issue does arise with an XML invoice, Kimberly says it\u2019s resolved fairly quickly. Nymus always ensures that the customer receives their invoice as soon as possible. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"We needed a partner who could work with us on digitization, Peppol, and scalability. That's what we ultimately found in Nymus.\"<\/div>\t\t\t\t<\/div>\n\t\t
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Kimberly Van Impe<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Process & Quality Manager - Rexel<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Other customer stories<\/h2>\t\t\t\t<\/div>\n\t\t
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All cases<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tInterim<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tNymus Connect<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Read the story<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tConstruction<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tNymus Connect<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Read the story<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tInterior decoration<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tNymus Connect<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Read more <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Ready to automate your invoicing process?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Find out exactly what Nymus can do for your organization. Not a generic demo, but a conversation about your specific situation.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tAll Customer Stories<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

How Rexel keeps track of 1 million invoices in a complex environment Rexel is a wholesaler and distributor of electrical products and services, operating in the residential, commercial, and industrial markets. With an invoice volume of approximately 1 million documents, scalability was not a nice-to-have but a prerequisite. Furthermore, Rexel operates in a legacy environment […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":16492,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23561","page","type-page","status-publish","hentry"],"yoast_head":"\nRexel Case Study: E-Invoicing in a Complex ERP Environment | Nymus<\/title>\n<meta name=\"description\" content=\"How Rexel uses Nymus to invoice via Peppol despite having a legacy ERP system and thousands of customer-specific exceptions. Read the case study.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nymus.be\/en\/customer-stories\/rexel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rexel Case Study: E-Invoicing in a Complex ERP Environment | Nymus\" \/>\n<meta property=\"og:description\" content=\"How Rexel uses Nymus to invoice via Peppol despite having a legacy ERP system and thousands of customer-specific exceptions. 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